{"id":91,"date":"2020-04-23T04:20:16","date_gmt":"2020-04-23T04:20:16","guid":{"rendered":"http:\/\/labochem.com.vn\/?page_id=91"},"modified":"2026-11-02T00:05:41","modified_gmt":"2026-11-02T00:05:41","slug":"chinh-sach-doi-tra","status":"publish","type":"page","link":"https:\/\/labochem.com.vn\/en\/chinh-sach-doi-tra\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3"},"content":{"rendered":"

C\u00f4ng ty ch\u00fang t\u00f4i cam k\u1ebft v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng c\u0169ng nh\u01b0 m\u1eabu m\u00e3 m\u00e0 m\u00ecnh cung c\u1ea5p.<\/p>\n

Cam k\u1ebft giao h\u00e0ng \u0111\u00fang nh\u01b0 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 m\u1eabu m\u00e3 m\u00e0 m\u00ecnh \u0111\u00e3 c\u00f4ng b\u1ed1.\u00a0 Ho\u00e0n ti\u1ec1n 100% n\u1ebfu m\u1eabu m\u00e3, ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang nh\u01b0 c\u00f4ng b\u1ed1.<\/p>\n

\u0110\u1ed5i m\u1edbi s\u1ea3n ph\u1ea9m n\u1ebfu s\u1ea3n ph\u1ea9m c\u00f3 l\u1ed7i do nh\u00e0 cung c\u1ea5p ho\u1eb7c trong qu\u00e1 t\u00ecnh v\u1eadn chuy\u1ec3n.<\/p>\n

Kh\u00f4ng ho\u00e0n ti\u1ec1n ho\u1eb7c \u0111\u1ed5i m\u1edbi v\u1edbi s\u1ea3n ph\u1ea9m do l\u1ed7i ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n

Gi\u1ea3i \u0111\u00e1p m\u1ecdi khi\u1ebfu n\u1ea1i, th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng trong th\u1eddi gian b\u1ea3o h\u00e0nh.<\/p>\n

1. S\u1ea3n ph\u1ea9m ch\u01b0a qua s\u1eed d\u1ee5ng:<\/h3>\n

Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ed5i s\u1ea3n ph\u1ea9m sang model kh\u00e1c n\u1ebfu s\u1ea3n ph\u1ea9m ch\u01b0a qua s\u1eed d\u1ee5ng v\u00e0 ph\u1ea3i \u0111\u01b0\u1ee3c ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn b\u1edfi nh\u00e2n vi\u00ean ch\u00fang t\u00f4i. S\u1ea3n ph\u1ea9m m\u1edbi ph\u1ea3i c\u00f3 gi\u00e1 tr\u1ecb b\u1eb1ng ho\u1eb7c cao h\u01a1n gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m \u0111\u1ed5i.<\/p>\n

2.Qu\u00fd kh\u00e1ch \u0111\u01b0\u1ee3c quy\u1ec1n \u0111\u1ed5i tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p sau:<\/h3>\n
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  1. H\u00e0ng h\u00f3a b\u1ecb v\u1ee1, h\u01b0 h\u1ecfng do qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n \u0111\u1ebfn tay kh\u00e1ch h\u00e0ng.<\/li>\n
  2. H\u00e0ng h\u00f3a giao cho qu\u00fd kh\u00e1ch kh\u00f4ng \u0111\u00fang v\u1edbi \u0111\u01a1n h\u00e0ng m\u00e0 qu\u00fd kh\u00e1ch \u0111\u1eb7t mua.<\/li>\n
  3. Kh\u00f4ng \u0111\u00fang ch\u1ee7ng lo\u1ea1i, m\u1eabu m\u00e3 nh\u01b0 qu\u00fd kh\u00e1ch \u0111\u1eb7t h\u00e0ng.<\/li>\n
  4. Kh\u00f4ng \u0111\u1ee7 s\u1ed1 l\u01b0\u1ee3ng, kh\u00f4ng \u0111\u1ee7 b\u1ed9 nh\u01b0 trong \u0111\u01a1n h\u00e0ng.<\/li>\n
  5. T\u00ecnh tr\u1ea1ng b\u00ean ngo\u00e0i b\u1ecb \u1ea3nh h\u01b0\u1edfng nh\u01b0 bong tr\u00f3c, b\u1ec3 v\u1ee1 x\u1ea3y ra trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n,\u2026<\/li>\n
  6. Kh\u00f4ng \u0111\u1ea1t ch\u1ea5t l\u01b0\u1ee3ng nh\u01b0: qu\u00e1 h\u1ea1n s\u1eed d\u1ee5ng, h\u1ebft b\u1ea3o h\u00e0nh, kh\u00f4ng v\u1eadn h\u00e0nh \u0111\u01b0\u1ee3c, h\u1ecfng h\u00f3c kh\u00e1ch quan trong ph\u1ea1m vi b\u1ea3o h\u00e0nh c\u1ee7a nh\u00e0 cung c\u1ea5p, nh\u00e0 s\u1ea3n xu\u1ea5t,\u2026<\/li>\n
  7. Ch\u00fang t\u00f4i cam k\u1ebft ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 h\u00e0ng h\u00f3a giao cho qu\u00fd kh\u00e1ch h\u00e0ng n\u1ebfu x\u1ea3y ra b\u1ea5t c\u1ee9 tr\u01b0\u1eddng h\u1ee3p n\u00e0o \u0111\u01b0\u1ee3c n\u00eau tr\u00ean.<\/li>\n<\/ol>\n

    Quy \u0111\u1ecbnh v\u1ec1 \u0111\u1ed5i tr\u1ea3 h\u00e0ng:<\/h3>\n